Complaint Details

Status	:	Resolved
Complaint No	:	0000991/2011
Category	:	Others
Date	:	30-06-2011
Subject Line	:	TOTAL SENSA MACHINE IS NOT WORKING PROPERLY
Complainant	:	Mr.Bhimrao D.Sonawane
Address	:	31,KRISHI NAGAR,NEAR RAM NAGAR,GOLIBAR TEKARI,DHULE-424001
Complainee	:	eureka forbes aquaguard
Address	:	Ms.VINATH HEGDE HEAD CUSTOMER CARE. EUREKA FORBES LTD., B1/B2,701,7TH FLOOR,MARATHON NEXGEN MARATHON INNOVA,OFF GANPATRAO KADAM MARG,LOWER PAREL,MUMBAI

Complaint Details
WE BOUGHT TOTAL SENSA LAST YEAR,WE HAVE 2 YEARS WARRENTY PERIOD FOR MACHINE BUT FROM STARTING THE MACHINE IS NOT WORKING PROPERLY,WE ARE REQUESTING TO EUREKA THEY RESPONSE BUT OUR PROBLEM IS STILL NOT ANY PROGRESS TILL DATE.
THEY CHANGE RECENTALY A WATER MOTOR BUT THE MACHINE BOTH FUNCTION LIKE RO AND UV IS STILL FAIL TO GAVE WATER TO US,
ANOTHER PROBLEM IS THE WATER OF WASTAGE CONTINUE FLOW FROM LAST 4 MONTHS
SOLVE OUR PROBLEM SIR ,AS SOON AS POSSIBLE
OUR SERVICE REQUEST NUMBER IS 9be510fb95ac

THANKS

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