Complaint Details

Status	:	Closed
Complaint No	:	0000020/2011
Category	:	Insurance
Date	:	03-02-2011
Subject Line	:	refund of my paying premium
Complainant	:	DEV KISHAN GUPTA
Address	:	PARANAND TEXTILES, IND AREA BALOTRA
Complainee	:	HDFC STANDARD LIFE INS CO LTD
Address	:	LODHA BUILDING

Complaint Details
Dear Sir/Madam,

We acknowledge your mail.

Your complaint has been registered and forwarded to the Insurer (Email ID copied herein).

You may follow-up with the Insurer at the given email ID and/or revert to us (our call center 155 255) if not resolved within 15 days.

Your grievance application No is: 426/HDFL/COMP/10-11 which may be quoted in future correspondence with IRDA and further follow-up with Insurer.

Regards,

Consumer Affairs Department

IRDA

Basheerbagh

Hyderabad




--------------------------------------------------------------------------------
From: SURESH KUMAR GUPTA(PANCH) [mailto:panchsuresh@gmail.com]
Sent: Saturday, January 15, 2011 8:55 PM
To: IRDA complaints
Subject: Re: Incomplete Details



----- Original Message -----
From: IRDA complaints
To: 'SURESH KUMAR GUPTA(PANCH)'
Sent: Saturday, January 15, 2011 5:22 PM
Subject: Incomplete Details



Dear Sir/ Madam,

We acknowledge your mail.

As we found information to be incomplete to register your complaint, we request you to send the complete details in the below mentioned format or you can contact 155255 (Toll Free) to register the complaint.


* Mandatory Fields

*Name of Complainant
Mr. dev kishan gupta

Communication Details
PARAMANAND TEXTILE

Door No./ Bldg/Name/ Floor
F-191,II ND PHASE, IND AREA

Street / Area
BALOTRA RAJASTHAN

*City/Town/Panchayath/Village
PACHPADRA

Taluk/Tehzil
barmer

District
rajasthan

*State
rajasthan

*Pin Code
344022

* E- Mail
panchsuresh@gmail.com
Telephone No
+91 2988 223928

*Mobile No
+91 9414107928

Fax No
=91 2988 223928

*Insurance Type (Please mentioned Insurance Type

*Life
* Non Life
LIFE INSURANCE

*Insurance Company Name
HDFC STANDARD LIFE INSURANCE CO LTD

Policy No:
10668730

Cover Note:


Other Reference No:


Details of the Complaint (Please type the full details of the complaint)


From: SURESH KUMAR GUPTA(PANCH) [mailto:panchsuresh@gmail.com]
Sent: Saturday, January 15, 2011 12:29 PM
To: complaints@irda.gov.in
Cc: gaurh@hdfcinsurance.com; lchoudhary@hdfcinsurance.com; grievance@hdfclife.com; md@hdfclife.com; CMD IRDA
Subject: Re: VERBAL REFUSAL FROM YOU OF CLIENT REQUEST LETTER/POLICY NUMBER 10668730



Mr. T Venkateswara Rao, Deputy Director
Insurance Regulatory and Development Authority
Consumer Affairs Department
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
e-mail id: complaints@irda.gov.in complaints@irda.gov.in



Hon sir

pl see the unrofessional working of HDFC SLIC BALOTRA BRANCH OPERATION OFFICER AND HELP ME,

ISI LIYE MERE KO HDFC SLIC PER VISWAS NAHI HAI, TURANT PRABHAV SE MERE DWARA BHARA GAYA RUPYA i.e 75000/- + interest vapas dilwane ka ades karvave

Compnay apke notification number 31(for agency transfer) ka khull voilation karker SEWAON ME KATOTI KI HAI, AT MERA HAK BANTA HAI KI ME APSE REQUEST KARU KI MERI HELP KARVAVE

Regards

suresh kumar gupta

authorised rep

of policy holder

MR. DEV KISHAN GUPTA

----- Original Message -----

From: SURESH KUMAR GUPTA(PANCH)

To: miss shalini moondara

Cc: gaurh@hdfcinsurance.com ; lchoudhary@hdfcinsurance.com ; grievance@hdfclife.com ; md@hdfclife.com ; CMD IRDA

Sent: Saturday, January 15, 2011 12:03 PM

Subject: VERBAL REFUSAL FROM YOU OF CLIENT REQUEST LETTER/POLICY NUMBER 10668730



Dear shalini mam

today early in the morning i have come to office and requested this attached letter .but you have verbaly refuse the accept client service letter

kya HDFC ME AJ KAL SARA KAM JABANI(VERBALI) CHALTA HAI.pl guide me for the same and instruct to MR HITESH GAUR TO ACCEPT THIS LETTER



Mr Hitesh has also order me to ask the client to visit the branch, pl guide me that on which terms and condition of policy to visit personaly office, suppose the client are fallen LAKVA , THEN HOW it will be possible to visit the office, pl guide me

you and client are bound the terms and condition of policy strictly



for your ready reference i am attaching this letter scan copy to do the needful

Regards

ON BEHALF OF MR DEV KISHAN GUPTA

AS AUTHORISE REP

SURESH KUMAR GUPTA





COMPANY NE IRDA NOTIFICATION NUMBER 31 KA VOILATION KARKE SEWAOUN ME KATOTI KI HAI, AVM BALOTRA BRANCH KE OPERATION OFFICER KA MISS BEHEAIVE SE MUJHE AUR DAUGHT HO RAHA HAI, KI COMPANY MERA RUPIA BHI FORFIT KAR DEGI, BINA KISI REASON KE,

KPYA TURANT PRABHAV SE MERA RUPAI FULL 75000/- INTEREST DILWANE KO ADESH KARVAVE



KI YAHI COMPLAINT insurance lokpal delhi ke pas vicharadhin hai, insurance lokpal ne phone per mujhe ades diya hai ki me apse contact karu, pl help and also instuct to insurance lokpal to deliver his veridict in written also



for your ready reference i am attaching authrision letter in favour of MR.SURESH KUMAR GUPTA, AS I AM BUSY SIRJI

Regards

dev kishan gupta



*Have you Approached Insurance Company Regarding This Grievance (If Yes Provide Ref No )


Regards,

Consumer Affairs Department

IRDA

Basheerbagh

Hyderabad

--------------------------------------------------------------------------------

From: SURESH KUMAR GUPTA(PANCH) [mailto:panchsuresh@gmail.com]
Sent: Saturday, January 15, 2011 12:29 PM
To: complaints@irda.gov.in
Cc: gaurh@hdfcinsurance.com; lchoudhary@hdfcinsurance.com; grievance@hdfclife.com; md@hdfclife.com; CMD IRDA
Subject: Re: VERBAL REFUSAL FROM YOU OF CLIENT REQUEST LETTER/POLICY NUMBER 10668730



Mr. T Venkateswara Rao, Deputy Director
Insurance Regulatory and Development Authority
Consumer Affairs Department
United India Tower, 9th floor, 3-5-817/818,
Basheerbagh, Hyderabad – 500 029.
e-mail id: complaints@irda.gov.in complaints@irda.gov.in


Hon sir

pl see the unrofessional working of HDFC SLIC BALOTRA BRANCH OPERATION OFFICER AND HELP ME,

ISI LIYE MERE KO HDFC SLIC PER VISWAS NAHI HAI, TURANT PRABHAV SE MERE DWARA BHARA GAYA RUPYA i.e 75000/- + interest vapas dilwane ka ades karvave

Compnay apke notification number 31(for agency transfer) ka khull voilation karker SEWAON ME KATOTI KI HAI, AT MERA HAK BANTA HAI KI ME APSE REQUEST KARU KI MERI HELP KARVAVE

Regards

suresh kumar gupta

authorised rep

of policy holder

MR. DEV KISHAN GUPTA

----- Original Message -----

From: SURESH KUMAR GUPTA(PANCH)

To: miss shalini moondara

Cc: gaurh@hdfcinsurance.com ; lchoudhary@hdfcinsurance.com ; grievance@hdfclife.com ; md@hdfclife.com ; CMD IRDA

Sent: Saturday, January 15, 2011 12:03 PM

Subject: VERBAL REFUSAL FROM YOU OF CLIENT REQUEST LETTER/POLICY NUMBER 10668730

Dear shalini mam

today early in the morning i have come to office and requested this attached letter .but you have verbaly refuse the accept client service letter

kya HDFC ME AJ KAL SARA KAM JABANI(VERBALI) CHALTA HAI.pl guide me for the same and instruct to MR HITESH GAUR TO ACCEPT THIS LETTER

Mr Hitesh has also order me to ask the client to visit the branch, pl guide me that on which terms and condition of policy to visit personaly office, suppose the client are fallen LAKVA , THEN HOW it will be possible to visit the office, pl guide me

you and client are bound the terms and condition of policy strictly



for your ready reference i am attaching this letter scan copy to do the needful

Regards

ON BEHALF OF MR DEV KISHAN GUPTA

AS AUTHORISE REP

SURESH KUMAR GUPTA

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