Complaint Details

Status : Closed Closed
Complaint No
: 0031271/2014
Category : Others
Date : 09-08-2014
Subject Line : RECHARGE OF 500 NOT DONE AND MONEY DEDUCTED
     
Complainant : RECHARGE OF MOBILE NOT DONE
Address : H.No.228/4, St. No.9, Chandan Vihar, Sant Nagar, Burari
     
Complainee : themobilestore.in
Address : The MobileStore Limited Essar House, 11 K.K Marg, Mahalaxmi, Mumbai - 400 034. India.

 

Complaint Details
Dear Sir,
Recharged the above mentioned number for 500 Rs on 07 Aug 14 at appx 2000 Hrs. I paid through payumoney. Money deducted from my credit card but could not get balance in mobile. Please help me to get refund of money as early as possible. The details of transaction from payumoney are appended below:-

Payment Details
Merchant Details

Name: www.themobilestoreindia.in
Source: wallet
Address:
The MobileStore Limited br /Unit 501 amp 502 Kohinoor City br /Kirol Road Off L.B, Maharashtra, Mumbai ,

Customer Details

Name: Gaurav
Mobile Number: +91 8155035781
Email: gauravboy1@rediffmail.com
Address: , ,

Payee Information
Merchant Transaction Indentifier
20148962059337
Payment History
Status:Payment Released Successfully
Suborder ID:20148962059337
Paid by: Gaurav
Paid to: www.themobilestoreindia.in
Payment ID:7071542
Date
Action
Status
2014-08-07 20:08:37
Not Started
Not Started
2014-08-07 20:10:01
Transaction Initiated
Initiated
2014-08-07 20:41:10
Money Released to PayUMoney
Money with PayUMoney
2014-08-07 20:41:10
Payment Released Successfully
Payment Released Successfully
Amount : Rs 500.00
Transaction Details
Transaction Added On
Source Reference ID
Source
Payment Mode
Amount
2014-08-07 20:10:01
5620090
DISCOUNT
DISCOUNT
25.00
2014-08-07 20:10:01
138824872
PAYU
CC
475.00



Gaurav Bhatnagar
9313093200

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