"A customer is the most important
visitor of our premises.
He is not dependent on us -
we are dependent on him.
He is not an interruption on our work -
he is the purpose of it.
He is not an outsider on our business -
he is a part of it.
We are not doing him a favour
by serving him -
He is doing us a favour by giving us
an opportunity to do so."
- Mahatma Gandhi.
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