Complaint Details

Status	:	In Process
Complaint No	:	0000781/2011
Category	:	Service Provider
Date	:	01-06-2011
Subject Line	:	AMC resolution
Complainant	:	Vaishnavi Jayakumar
Address	:	5/8 Venugopal Avenue, Chetpet, Chennai
Complainee	:	Eureka Forbes
Address	:

Complaint Details
From: Vaishnavi Jayakumar
To: anukotian@eurekaforbes.co.in
Sent: Mon, March 28, 2011 10:30:38 AM
Subject: AMC resolution

Bought in Mar 09. Paid AMC Rs 2525 via SB Mysore chq 367551 credited 16 Apr 2010. Noone came as far as I know after chq collection. During service Id like my AMC papers AND Records of visits if any

Service request details : http://www.eurekaforbes.com/Service_Request_Thanks.aspx
ASHome > Thanks

Thanks
Thank you for the service request. We will get back to you shortly.
Your web service request ticket no is: abebab95e148

Purchase details

----- Forwarded Message ----
From: Eureka Forbes
To: vjayakumar@yahoo.com
Sent: Mon, March 16, 2009 7:18:59 PM
Subject: Eureka Forbes - Successful Transaction


Thank you!!!
Dear Vaishnavi Jayakumar,
Thank you for shopping at http://www.eurekaforbes.com
Your shopping details are as follows:
Registered Email ID vjayakumar@yahoo.com
Transaction ID 200903161460000EF1374
Customer ID 8000000216
Product Name MRP (INR) Qty Amount (INR)
Aquaguard Total Gold Nova INR 9,590 1 INR 9590
Total INR 9,590
Your Shipping details are as follows:
Name: Miss Vaishnavi Jayakumar
Address: Ground Floor, "Arihant", 5/8 (old no 5/1) Venugopal Avenue, Chetpet, Opp Spur Tank Road petrol bunk, Chennai - 600031, Tamil Nadu, India
Telephone No: 91-044-43508934
Mobile No: 91-9003088388
Your Billing details are as follows:
Name: Miss Vaishnavi Jayakumar
Address: Ground Floor, "Arihant", 5/8 (old no 5/1) Venugopal Avenue, Chetpet, Opp Spur Tank Road petrol bunk, Chennai - 600031, Tamil Nadu - India
Telephone No: 91-044-43508934
Mobile No: 91-9003088388
We thank you for selecting our products for your requirements. Here's wishing you a healthy and happy life ahead.
We request you to kindly store this email for future reference.
Regards,
Customer Service Team
Eureka Forbes Limited
www.eurekaforbes.com

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