| Status | : | Closed
|
| Complaint No |
: | 0088571/2017 |
| Category | : | Service Provider |
| Date | : | 31-01-2017 |
| Subject Line | : | New Mobile Phone In service center for more than 80 days |
| Complainant | : | Trilokesh Ranjan Pradhan |
| Address | : | Flat - 301, k&T Swarnamukhi Residency, 14th Cross, Neeladri Nagar |
| Complainee | : | Motorola India |
| Address | : |
Complaint Details
I bought a new Motorola Z Play on 20th Oct and on 22nd dec, I submitted the phone to Service center, Motorola in Bangalore due to display issue and it was supposed to be replaced. First they told it will take 15-20 days. After that they kept on changing the date by 10 days and so on. I frequently contacted the service center on 1800-102-2344, they kept on giving false promises and kept on changing the dates. I am frustrated by them and i requested them for replacement. Also i requested them for refunding the money after deducting the part cost. They are not ready with anything.Its been more than 80 days I am mentally harassed.Please help me.
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