Complaint Details

Status	:	In Process
Complaint No	:	0000893/2011
Category	:	Consumer Goods
Date	:	16-06-2011
Subject Line	:	replacement parts due to non services
Complainant	:	deepak kumar agrawal
Address	:	a/116, shitalpuri, aga chowk, jabalpur
Complainee	:	eureka forbes
Address	:	CIVIC CENTRE MARHATAL

Complaint Details
I HAVE PURCHASED AQUA GUARD REVIVA RO(11000/-) ON 28/07/2010, at the time of purchasing i have told that it will work for 6000 liter, ihave 3 members in my family, also said services in 3-4 months, they give first service at 6-7 months. and now aquaguard is givig hard water. the serviceman told today 16/06/2011 that due to non service a candel of 3600/- damaged and will be replaced. its not my fault due to non service it is failed, its under one year warenty also. they should change thereself.

Replies