Complaint Details

Status	:	In Process
Complaint No	:	0000896/2011
Category	:	Consumer Goods
Date	:	16-06-2011
Subject Line	:	Water purifier not working
Complainant	:	Bad customer service
Address	:	Anand K M. , Karayil House, Gandhi nagar. Guruvayoor PO Kerala
Complainee	:	Eureka Forbs
Address	:	Building No. 5/515,516 Sudharma,Thejus Avenue, Cheroor Road, Opp. Gandhi Nagar, Trichur

Complaint Details
I own a Water purifier of Eureka Forbs water purifier Classic with e boiling.
Since from the beginng itself it has problems.It's now almost 10 months since i purchased the product and is still unde warranty.
Till now they have changed 3 PCB's n one swich consoule. What my probem now is, Water Purifier is still not working. i have lodged a complaint abt 4
days back, but no Engineer has turned up yet. I think its a Faulty machine , they should replace it with new one immediatly.
Kindly have a look at this problem and advise me further action.

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