Complaint Details

Status : In Process In Process
Complaint No
: 0000984/2011
Category : Consumer Goods
Date : 30-06-2011
Subject Line : A Cheat Sales Executive
     
Complainant : Arindam Debnath
Address : Lalkuthi-Purbayan, P.O. Rajarhat, P.S. Airport
     
Complainee : Eureka Forbes
Address : H/L-16, S.L. Sarani, 2nd Floor, Anuj Complex, Vip Joramandir

 

Complaint Details
I am a Customer of Eureka Forbes. I own a Water Purifier Named "Aquaguard NEO". Customer ID 1008111637. The sales Executive, who influenced me to buy the product he is a cheat. He gave me many wrong information about the Product Price, Pay Structure, Monthly Installment EMI and Post Dated cheque and its Pre-Closing amount. His name is "Samir Kar", Code Number 9005000. So now I have to pay about 12-15% more than the MRP. Now he is not receiving my phone call and his behavior is also very bad after the product sale. Eureka Forbes have to take the liability of this type of Customer Harassment.

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