Status | : | In Process
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Complaint No |
: | 0001060/2011 |
Category | : | Others |
Date | : | 12-07-2011 |
Subject Line | : | Security CC Camera equipment |
Complainant | : | Uma S Babu |
Address | : | No.384, 7th Main 5th Stage, BEML Layout, Rajarajeswari Nagar |
Complainee | : | Eureka Firbes |
Address | : |
Complaint Details
Euro Vigil a security cctv provider was contacted to install security equipment like cameras and video door phone etc for our residence. He had brought a set top box used for connecting to the TV which looked like a used one. It was brought in a old "nescafe Box" and was clearly looking like a used product. The photo of the product was taken and a complaint was issued to the company. Of course no amount has been paid yet and it was to be paid after installation as per discussion with the sales man. A person from the company called today to hear our grievence and instead spoke very rudely with us. Till now the work of installing wires etc has been left halfway and our requirement from the company is that all products to be installed must be brand new and if we had not observed carefully the company or sales man would have cheated us by installing a second hand product.
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