Complaint Details

Status	:	Closed
Complaint No	:	0108284/2019
Category	:	Consumer Goods
Date	:	22-05-2019
Subject Line	:	COMPLAINT
Complainant	:	NOT REPAIRED UNDER WARRANTY
Address	:	AT/PO-KAPTIPADA, DIST-MAYURBHANJ,ODISHA
Complainee	:	Whirlpool India Pvt Ltd
Address	:	Whirlpool House  Plot No. 40, Sector 44, Gurugram – 122002  Haryana, India

Complaint Details
I am Prasanna mob number 9853417743, Name of the Company - Whirlpool, Type - Refrigerator,
Date of Purchase - 28/03/2017, Under Warranty - Yes, Model no - 70475 (230 Ice
Magic Fresh), Sr. No - INC163600486, Amount Paid - Rs.16,500/-, Problem details -
Not repaired under warranty. Grievance Details:-I have purchased a Refrigerator of Rs.16,500/- from the above stated company on the
dated 28/03/2017. And just after 2 years the compressor of his refrigerator
is not working properly.the compressor of refrigerator is under 10
years warranty.When i contacted to the company regarding the issue company send
technicians to repair his refrigerator.and the technician visited to his
home three times but they did not repaired my refrigerator.They took the service
charges of Rs.345/- also for checking of my refrigerator. But till the date they did not
resolved my issue.So i wants to lodge my complent against the company
and also wants to get resolution as soon as possible.

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