Complaint Details

Status	:	Closed
Complaint No	:	0108314/2019
Category	:	Banking
Date	:	10-06-2019
Subject Line	:	Refund hasn't been accounted and no response yet after more than a month
Complainant	:	Preet
Address	:	194/C4 Suryodaya Enclave 10th I cross Nagavarapalya
Complainee	:	State Bank of India
Address	:

Complaint Details
I had booked tickets through Goibibo for the Indigo flight to Vishakhapatnam. Because of the cyclone I had to cancel the ticket and I was assured of complete refund. Indigo sent my refund to Goibibo who sent it to my SBI account. Both Indigo and Goibibo have provided receipts for the transactions. State Bank of India hasn't credited it to my account yet and hasn't responded to any questions about this matter for more than a month. I've been running around, calling, messaging, e-mailing all possible contacts for SBI every single day, but I haven't received my money or any update. I'm tired and my head feels like it will explode from feeling so angry and helpless. I am a freelancer and I can't afford to forget about the money so easily. It is my hard earned money and they can't treat a customer like this.

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