Complaint Details

Status	:	Closed
Complaint No	:	0108320/2019
Category	:	Business & Finance
Date	:	13-06-2019
Subject Line	:	Fake product Delivered
Complainant	:	SRINIVASA MURTHY Mittinti
Address	:	30-265/26/87 Plot Nos. 86 87
Complainee	:	herodeal.in
Address	:

Complaint Details
I had placed an order for Bose Soundlink Revolve+ Wireless Portable Bluetooth Speaker (see pic Bose Speaker.jpg attached) vide Order No. #754 (Tracking Id: 1383018003384) delivered at Address: 30-265/26/87, Plot Nos. 86 & 87, Venkateswaranagar, ECIL Post, Malkajgiri on May 24, 2019. However, when the product was delivered, it did not match the purchased product (see pic Fake Product.jpg) and moreover, the delivered product is not original Bose but a fake. I am agonized about the trick played on me and I wanted to return the product and demanded a full refund. I had submitted the online form for return and refund on the herodeal.in site on May 24, 2019. However, there has been no response from them till date. I had paid cash on delivery of Rs. 3999/- (Rupees Three Thousand Nine Hundred and Ninety Nine Only). I demand a full refund to my bank account (details given below) and Rs. 10000.00 as damages due to the agony caused: ICICI Acc: 006901567612 IFSC: ICIC0000069 Name: Srinivasa Murthy Mittinti This is without prejudice to my rights. Regards Srinivasa Murthy Mittinti 9849433922

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