| Status | : | Closed
|
| Complaint No |
: | 0108322/2019 |
| Category | : | Banking |
| Date | : | 13-06-2019 |
| Subject Line | : | Wrong deduction of money without consent |
| Complainant | : | Jyothi |
| Address | : | Sudur Gate Harohitlu Post Hosanagara T Shimoga Dist |
| Complainee | : | Canara Bank |
| Address | : | Arasalu Branch |
Complaint Details
On 14-3-2019, I got an SMS alert saying that Rs. 16,356 was deducted from my account. With great difficulty, I rushed to the branch immediately and orally complained against such deduction. I was assured by the Manager that the amount would be credited back to my account shortly. I visited at least 10 times to enquire about the status of my complaint. But even after 3 months, your bank officials have not credited back the wrongly deducted amount into my account. I called customer care number also on 20-05-2019. Unfortunately, they also did not help. SB Account with Canara Bank ARASALU BRANCH (IFSC Code: CNRB0005387). My Account No. is 5387101000031.
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