Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0000273/2011
Category : Consumer Goods
Date : 01-01-2011
Subject Line :
     
Complainant : SUTAPA SAHA
Address : C1/16/1B HREL RAYRAYANCHAK,HALDIA, 721657
     
Complainee : BAJAJ ELECTRICALS LIMITED
Address : 51 M.G.ROAD MUMBAI 400001

 

Complaint Details
Purchased 15L Majestic Bajaj Geyser ( Sr. No. 00128 Batch no 0709 GC SI No. 0156503) on 10th Nov, 2009. Within 10 months water leakage started. It was later repaired by Bajaj Technician after vigorous follow-up with the local bajaj service center in Nov,2010. Aagin within 2 months fuse started blowing off as soon as the unit is made on. As the unit is most required in winter, I have repeatedly followed up with the service center ( Mobile no. 9333084460)and they promise to attend but never attend.I am scared about the quality of after sales service of Bajaj Electricals Limited.The appliance is covered by 2 year warranty and yet they just don't care to attend the problems

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