Complaint Details

Status : In Process In Process
Complaint No
: 0001110/2011
Category : Non-Compliance
Date : 16-07-2011
Subject Line : Eureka forbes, chennai, re their non compliance with service request
     
Complainant : G.Krishnaswamy
Address : old no.2/new no.38,Srinivasamurthy Avenue, Adyar,
     
Complainee : not employed any more
Address :

 

Complaint Details
Request for service to assist in relocating the Security Systems CC 408. No response inspite of my confirming that all the charges would be borne by me.Mr.Karthik, Manager, sales, Mr.Kausalraman, service manager, Mr.Suresh, service executive,Mr.Venkat and Mr.Rangan,service personnel at Chennai velachery office, could not care about the customer request and was told that I could take up the matter at the highest level in their company and they will not be bothered. Does this mean the company only wants to sell the product, but does not bother about after sales service complainee:G.Krishnaswamy retired senior citizen

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