| Status | : | In Process
|
| Complaint No |
: | 0001139/2011 |
| Category | : | Consumer Goods |
| Date | : | 20-07-2011 |
| Subject Line | : | Deficiency in after sales service or not abiding by warranty clause |
| Complainant | : | Rahul Kandhal |
| Address | : | #53, 103 E, Silver Oaks, DLF Phase I, Gurgaon |
| Complainee | : | Eureka Forbes |
| Address | : |
Complaint Details
Complaint No. 85181232. First complaint submitted on 11th June, followed up on 15 June, 16 June, 12 July, 19 July, and 20th July. I have been repeatedly told by customer care executives that my complaint will be addressed in 12 hours. However, i have not received any response from field/technicians so far on my problem. Product is Aquasure Ivory, and it is under warranty.
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