Complaint Details

Status	:	Closed
Complaint No	:	0116604/2020
Category	:	Travel
Date	:	14-03-2020
Subject Line	:	DATE CHANGE/CANCELATION
Complainant	:	MANAN THAKKAR
Address	:	116/2, SHANTINIKETAN, DR AMBEDKAR ROAD, MATUNGA,
Complainee	:	MAKE MY TRIP
Address	:

Complaint Details
I had booked mt tickets from MMT website for MUM-London and return. Since 12th march i have been trying to contact MMT on website/online and on phone to change my travel dates. However the website doesnt offer to make the chnages online and the helpline I called had a wating time for 1hr+ still was unable to connect to the agent. I had to book another flight and i am still struggling to connect to MMT.

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