Complaint Details

Status	:	In Process
Complaint No	:	0001218/2011
Category	:	Consumer Goods
Date	:	30-07-2011
Subject Line	:	Non-service of spare parts
Complainant	:	Jasmine Bagri
Address	:	701 Dhanus Kutti, 15 Road, Bandra West, Mumbai - 400050
Complainee	:	Eureka Forbes Limited
Address	:	Eureka Forbes office - Mumbai

Complaint Details
I have a Eureka Forbes Trendy Steel vacuum cleaner wherein the dust bag has ruptured. Have been following up with Eureka Forbes for the last 3 months to get a new dust bag. They have transferred my call to 4 different service centers and despite more than 30 follow ups no-one has bothered to answer the same. I am quite depressed and unhappy with the dismal service levels of Eureka Forbes

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