Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0001231/2011
Category : Consumer Goods
Date : 01-08-2011
Subject Line : Bought Eureka Aquaguard Duo 20 days ago and there are problems and my calls go to deaf ears
     
Complainant : krishna gundlapalli
Address : 6085 Sobha Iris Apts
     
Complainee : Eureka Forbes
Address :

 

Complaint Details
Bought this unit about 20 days ago and I already called them three times with a serious issue. The units randomly leaks the water flooding our entire kitchen, dining and living rooms. Since many times it happened at night, it was very painful to clean. I had called once and a service tech came and did some repair. The problem did not solve. So I called multiple times and no one cares. Everyting I called, I spoke to their customer service and their assurances were lies as no one showed up.

I want to return this defective product for my money back so that I can buy a different make.

Though there are other better products, I bought this for its support.

Thanks,
Krishna

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