Complaint Details

Status	:	Closed
Complaint No	:	0126152/2020
Category	:	Service Provider
Date	:	03-10-2020
Subject Line	:	Wifi activation not done
Complainant	:	Mahima Varma
Address	:	Jogeshwari West
Complainee	:	Tikona
Address	:	Bhandup mumbai

Complaint Details
Respected team,

My user id is 1126616387. I am writing from my registered email address.

Since 25th September, I am trying to call at your toll free number I am not able to reach any customer service executive.

I was waiting for response via email but haven’t received any.

I have received this 9918514041 number via SMS but this number always gets busy whenever I called.

I tried calling person woh came for installation but in spite of so many calls and sms no answer. I want to know when will wifi get activated. It’s been 5 days now there is no sign of activation of wifi.

I have made complete payment then may I know what’s going on.

I am not even able to login to Tikona web forum neither Tikona app is available in apple store

Replies