Complaint Details

Status	:	In Process
Complaint No	:	0001278/2011
Category	:	Service Provider
Date	:	05-08-2011
Subject Line	:	Defects of Aqua Guard not rectified though Annual maintenance was done on04/03/10
Complainant	:	LILY SARMA
Address	:	Santipath, House No-24,RGBaruah Road, Guwahati
Complainee	:	EUREKA FORBES LTD.
Address	:	L.D.Enterprise,Authorised sevice Center, Eureka Forbes LTD.

Complaint Details
Dear Sir,
I lodged complaint about the non functioning of my Aqua Guard on 1st August/2011 but till today the defect was not rectified due to which I suffered a lot to get my drinking water.I have my annual maintenance renewed on04/03/10 for three years.I think there is laxity in case of taki9ng care of the Customer.My contract receipt no is17439239. For last 5(five) days I am being harassed with a simple reply that I have no stock of transformer at present. I want the defects should be rectified within tomorrow.
Lili Sarma

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