Complaint Details

Status	:	Closed
Complaint No	:	0127508/2020
Category	:	Travel
Date	:	18-12-2020
Subject Line	:	Booking Got Cancelled but no refund issued
Complainant	:	Neelmani Mishra
Address	:	I-105, Puraniks Aldea, Mahalunge
Complainee	:	Zoomcar India Private Limited
Address	:

Complaint Details
I had done a booking on 10th April 2020, booking id: JPS6N1KNT
The booking amount was 32949 INR.
However, due to lockdown, I had to cancel the booking.
I cancelled the booking on 16th April 2020 and since then I am struggling to get back my money.
After deducting the cancellation fee i.e. 200 INR I should get 32749 INR.
I am attaching the invoice, email chain and the booking confirmation. Please take a look.

Twitter interaction with Zoomcar: https://twitter.com/neelmanimishra/status/1252664694478946311

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