Complaint Details

Status	:	Resolved
Complaint No	:	0128963/2021
Category	:	Consumer Goods
Date	:	09-04-2021
Subject Line	:	Aquaguard
Complainant	:	Sahil Mansukhani
Address	:	802 Continental Towers, Rizvi Complex, Bandra west
Complainee	:	Eureka Forbes Limited
Address	:	1st floor, crystal blue chs , near reliance centre, anand nagar, santacruz east, mumbai

Complaint Details
Aquaguard has sent us the wrong product and it has been one month, we have been complaining every single day. After 1 month they have come to check it and agree its a wrong product and now they are asking us to purchase a more expensive product. We would like a refund asap. My father has just passed away and we have a house full of family and visitors. We have been purchasing bottles of water from the stores inspite of having purchased a new one. And our previous one was working perfectly fine and one of their employees came for service and damaged our unit, forcing us to buy a new one. We have spent 14000rs on a new Aquaguard and plus lots of money of buying water every single day.
Bandra west, Mumbai 400050

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