Complaint Details

Status : In Process In Process
Complaint No
: 0001310/2011
Category : Others
Date : 09-08-2011
Subject Line : Cheated in CCTV equipments by Eurovigil, Eureka Forbes
     
Complainant : Sharath Babu
Address : Euro Academy, No 318 B, 18th cross, 9th Main, Ideal Homes township, Rajarajeshwari Nagar
     
Complainee : Eureka Forbes (EuroVigil)
Address : 13, 2nd Floor, Above Food World,Amarjyothi Layout, Sanjaynagar, Bangalore

 

Complaint Details
We from Euro Academy, Rajarajeshwari Nagar had procured 6 CCTVs, with 3 years warranty according to the quotation provided. However, one of the camera burn out and when we contacted the service people for replacing it, they checked and informed that it is only 1 year warranty and not 3 years. When complained to the higher authorities, they keep on blaming the marketing team and they are not providing any information on how to proceed. Please help. I need to raise a legal complaint regarding the same.

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