| Status | : | In Process
|
| Complaint No |
: | 0001310/2011 |
| Category | : | Others |
| Date | : | 09-08-2011 |
| Subject Line | : | Cheated in CCTV equipments by Eurovigil, Eureka Forbes |
| Complainant | : | Sharath Babu |
| Complainee | : | Eureka Forbes (EuroVigil) |
Complaint Details
We from Euro Academy, Rajarajeshwari Nagar had procured 6 CCTVs, with 3 years warranty according to the quotation provided. However, one of the camera burn out and when we contacted the service people for replacing it, they checked and informed that it is only 1 year warranty and not 3 years. When complained to the higher authorities, they keep on blaming the marketing team and they are not providing any information on how to proceed. Please help. I need to raise a legal complaint regarding the same.
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