Complaint Details

Status	:	Closed
Complaint No	:	0130283/2021
Category	:	Real Estate
Date	:	15-07-2021
Subject Line	:	Non Returning of Booking Amount
Complainant	:	Balaji Dora
Address	:	C1114 Ansal Essencia Sec 67
Complainee	:	SS Group Almeria Sec 85
Address	:	Sec 85 Gurgaon

Complaint Details
This is regarding our deposit amount of 25K paid to SS group via online transfer on 10th April 2021 for holding the unit of Almeria 26 B . We were assured by Suyesh Gupta/Rupesh from sales team that this amount will be refunded immediately if we change our mind. On 12 April , an email was sent to enquiry@ssgroup-india.com with all the relevant document details (cancelled check, PAN Card and Aadhar Card). Since then which is April – July (3 months), that we have been following up via email and numerous phone call to Mr. Suyesh (Cell no.- 9999894479). However, did not receive and response from SS group. Which is utterly unprofessional. Since June onwards Mr. Gupta has stopped answering our calls on 21st June , he sent a message after several reminders that the document are in account and the Accountant joined recently . Also, with careless attitude asking us to reach to anyone we want to . Today, when I called from a different no.. he picked my call and abused me and disconnected the call on my face.

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