Complaint Details

Status	:	Closed
Complaint No	:	0130419/2021
Category	:	Service Provider
Date	:	23-07-2021
Subject Line	:	Defective Spin Motor
Complainant	:	Jayesh Jadhav
Address	:	B-4,G.F,Uday Shiv Shakti co-op Hsg Soc Ltd,Jivdaya Lane,Ghatkopar West,Mumbai-400086.
Complainee	:	S S Services
Address	:	Gala no. 58,Om Shivani Bldg,near Gaondevi Mandir,Magathane,Borivali(e),Mumbai-400066.

Complaint Details
I requested for washing machine service and I have searched in Google as LG Customer care and I got this no 1800419668 I am talk to service provider this is LG Service center,She is yes I am Explain my Washing machine Spin is not working ,she tell me ok I will arrange Technician for tomorrow,Technician Mr.Suraj Prajapati call from this no 8850525447 on 2-July-21 come to my Home address & replace to new part i was charged Rs:-3000/- with a bill and assurance of 6 month warranty i am payment by Google pay after 10 days Washing Machine not working again I call you to Technician Mr. Suraj Prajapati he is come on Friday 16-July-21 open machine and replace upper part and writing on bill again happens same Issue will refund of you amount ,Again after 4 days Washing Machine not working when I asked the Repair Person Mr. Suraj Prajapati to give me back the money, he told me I am given to you tomorrow and I am talk to on the numbers given on the bill 7738137483 Mr.Siddnath Verma is S S Services center owner he is talk to rudely today is Eid talk to tomorrow they both are have even stopped taking my calls,I called up and Explained this to the center,but they have disconnecting my call and no help to all.
Customer care number -1800419668


Company name - S S Services

Contact no - 7738137483/9082722403

Address - Gala no.58, Om Shivani Building ,Near Gaondevi Mandir, Magathane, Borivali East,Mumbai-400066

Technician name - Suraj Prajapati,Contact no-8850525447

Invoice no - 1647

Complaint no - 21070227

Date of repair - 02-07-2021

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