Complaint Details

Status	:	In Process
Complaint No	:	0001346/2011
Category	:	Consumer Goods
Date	:	12-08-2011
Subject Line	:	VERY POOR CUSTOMER SERVICE
Complainant	:	SAMIR KUMAR DAS
Address	:	6/2, SHORT ROAD, A-ZONE
Complainee	:	EUREKA FORBES LIMITED
Address	:	BC33, AMBEDKAR SARANI, NON COMPANY HOUSING

Complaint Details
MY WATER PURIFIER AQUAGUARD (WHICH IN UNDER AMC)IS DOWN SINCE 10.08.11. IN SPITE OF REGULAR FOLLOW-UP AT CUSTOMER RESPONSE CENTRE NO ONE HAS TURNED UP YET TO ATTEND THE PROBLEM. AS A RESULT, I HAD TO TAKE UNFILTERED WATER WHICH IS CAUSING HEALTH HAZARD TO ME AND MY FAMILY. A STERN ACTION MUST BE TAKEN AGAINST THE COMPANY FOR POOR SERVICE IN SPITE OF GIVING AMC WITH ADVANCE PAYMENT.

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