Status | : | Resolved
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Complaint No |
: | 0001361/2011 |
Category | : | Consumer Goods |
Date | : | 16-08-2011 |
Subject Line | : | No after sales service |
Complainant | : | Rachna Gupta |
Address | : | #3, Espace, Nirvana Country, Sector 50 |
Complainee | : | R O People(Eureka Forbes Authorised Dealer) |
Address | : | Sector 31 |
Complaint Details
I have an AMC for an RO water purifier by Eureka Forbes. R O people took
the AMC amount and promised to provide services under the AMC contract. Last year in AMC I faced huge problems and this after again my RO has not been working for the past 2 weeks - but RO People do not respond. They do not even answer the phone now. Everytime I call them they say - we will look into it. I am now having to buy water for a family of 6 people everyday - which is costing me a hell lot of money. Please help.
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