Complaint Details

Status	:	In Process
Complaint No	:	0001362/2011
Category	:	Consumer Goods
Date	:	16-08-2011
Subject Line	:	Worst after Sales service, No response from Service Dept. for the raised complaint
Complainant	:	VIVEK DUBEY
Address	:	A-402,Evening Glory,Chandivali ,ANDHERI(E)
Complainee	:	Eureka Forbes
Address	:

Complaint Details
Water coming from purifier is smelling very bad, though there is no smell coming from tap. . . I registered first Complaint # 85267186 on 3rd Aug 2011 ,then registered another Complaint # 85327200 (on Call Center No.18602661177) on 11th Aug 2011, till date (14th Aug 2011) I have not received any response/service from Customer Service Dept. Purifier is still under warranty (Purchased 3 months back from Vijay Sales -Ghatkoper). I called at least 20 times on Service center number # 022-24784357 (Saaki Naka Andheri Service Center) and the executive always says someone will be there by that day evening.

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