Complaint Details

Status	:	Resolved
Complaint No	:	0143140/2021
Category	:	Computers & Accessories
Date	:	18-09-2021
Subject Line	:	Not Providing GST Invoice in line of Order
Complainant	:	J.M.EnviroNet Private Limited
Address	:	403, 4th Floor, Jaipur Centre, B2 Bye pass, Tonk Road, Jaipur
Complainee	:	RELIANCE RETAIL LIMITED
Address	:	3rd floor, Court House, Lokmanya Tilak Marg, Dhobi Talao

Complaint Details
Sir, we ordered an HP laptop from Reliance Digital Online Portal with Order No. RDF17411868. Before placing an order and making a payment, we entered our company's GST information in order to receive an input tax credit (screenshot attached). However, we received an invoice that did not include our company's GST information. Therefore, we have filed multiple times complaints i.e. COM01176139 and PRI01196533. But the reliance digital, on the other hand, refuses to issue a revised invoice. We lost Rs. 8,999/- in input credit as a result of this Reliance Digital act, which was not our fault. Invoice copy and screenshot of order is attached herewith for your kind reference. Please look into the matter and resolve the issue.

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