Complaint Details

Status	:	Closed
Complaint No	:	0143622/2021
Category	:	Others
Date	:	21-10-2021
Subject Line	:	REFUND OF RUPEES 354000 , FOR NOT SUPPLYING GOODS
Complainant	:	RAKESH KUMAR
Address	:	H.N. F-21 ROOM NO A-5 BERSARAI NEW DELHI
Complainee	:	M/s 3R RDM ENERGY PVT LIMITED
Address	:	47 A, Second floor , Near Green Park Extension , Arjun Nagar ,Safadrjung enclave , New

Complaint Details
Sir ,
we are M/s Solar Monkey , GST. No 07AOTPD3459H1ZN , register add. 123, Block A, Chattarpur enclave,south west, Delhi, 110074, mail id Solarmonkey.rana@gmail.com , Communication address – House no F21 , Room No A5 , Ber sari Delhi , Contact no – 7053779660 , 9142880745.
Bank details :-
Company: M/ S Solar Monkey
Bank-: Bank of Baroda
Branch-: 829122
Ac N0: 001602-000-00683
IFSC Code: BARB0RAMGAR


On 4 th oct 2021 , we place an order for 10000 meter DC cable ( polycab type 1) to
M/s 3R RDM ENERGY PVT LIMITED ,
( Reg Office : 47 A, Second floor , Near Green Park Extension , Arjun Nagar ,Safadrjung enclave , New Delhi -110 029)
CIN No – U74999DL2016PTC301129
GST NO- 07AAACZ9862A1Z762A1Z7
Contact No- 9811237211 , 9650877960 ( Rajeev Ranjan)
Mail id :- support@welcomeworldeng.com , support@ welcomeworldeng.com/ sales@welcomeworldeng.com

Bank details :-
Bank of Karnataka
Malviya nagar branch- 110017
Ac. No . 6392000100003901
IFSC –KARB0000567


In our conversation , with M/s 3R RDM Energy pvt ltd , over mail and whats app and telephonic conversation on 4 th octuber 2021 , we place an order of 10000 meter DC cable ( polycab type 1)

On the order we made it clear the billing address of M/s Solar monkey ( detail mention above) and
shipping address :-
M/s-Paradise Electricals
Shop No.4-3-204, old Bhoiguda
R.P. Road, Secunderabad- 500003
Telangana
9391036267
Email:paradise_electricals@yahoo,com
GSTIN:36AAUFP9442R1ZZ.
Over telephonic conversation I told him to dispatch the material through VRL logistic through my invoice to client and eway bill , I share both document in whatsapp .
But when the material reach to client address he received only 2000 mtr of DC cable . When I tried to talk with Mr . Rajeev Ranjan (M/s 3R RDM ENERGY PVT LIMITED) he told by mistake he send to wrong quantity and he will arrange the balance 8000 mtr cable and supply to my client . but after 7 days of waiting , he refuse supply the balance cable or payment.

Sir we attached the following document :-
Attachment 1- Supplier Performa invoice , and payment against it
Attachment 2- our invoice for my client , eway bill and client received material slip and photo
Attachment 3- out whats app conversation and mail conversation .

Replies