Complaint Details

Status	:	Closed
Complaint No	:	0146411/2022
Category	:	Travel
Date	:	16-03-2022
Subject Line	:	Ticket Refund
Complainant	:	Raveendran C
Address	:	Flat No. 110, Sri Amethyst Apartments, Ayyappanagar, K.R.Puram
Complainee	:	Easemytrip
Address	:	Building No. - 223, Patparganj Industrial Area,

Complaint Details
Good Morning.
I am Raveendran from Bangalore. Booked a ticket for Flynas on 13th January through online agency (Easemytrip.com) website and had to cancel the same. The ticket was cancelled well in advance (17th January).
Details of the ticket are as follows:
Flight : XY 812
Booking Reference Number : JF3P2U
Easemytrip PNR : EMT93449515
Passenger Name : Anju Arukakkal Balakrishnan and Ayan Arun
Email ID : anju.a.balakrishnan@gmail.com
Date of Booking : 13th January
Date of Departure : 21st January
Date of Cancellation : 17th January

Please find attached mail communications (1 from Airline (Flynas) and second from Agency (Easemytrip).
As per the mail from Airline, they have initiated the refund to the agency, but i am yet to get a positive response from Easemytrip.
Could you kinldy help me to get this refund
amount.

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