Complaint Details

Status : In Process In Process
Complaint No
: 0001516/2011
Category : Consumer Goods
Date : 09-09-2011
Subject Line : AquaGuard Water Purifier- Non Servicing despite complaints-followup since mopre than 70 days
     
Complainant : Dilip Puranik- Bank of India
Address : 28/29, Lane E, North Main Road, Koregaon Park, Pune-411001
     
Complainee : Eureka Forbs
Address :

 

Complaint Details
AquaGuard Water Purifier was not working hence called Service Engineer who refused to service. Complaint Lodged over Phone on 22.07.11 and followed up 3/4 times. Found no response. Lodged Complaint on Website of company, escalated upto level3 - no response received. Till date no service engineer attended the call. Bank is spending average Rs.800 daily to supply water to staff.

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