Complaint Details

Status	:	Closed
Complaint No	:	0147615/2022
Category	:	Banking
Date	:	13-10-2022
Subject Line	:	Unknown charges deduction from bank account
Complainant	:	JAGDISH KUMAR CHAURASIA
Address	:	RAJASHREE POLYFIL UMALLA
Complainee	:	AXIS BANK RAJPIPLA
Address	:	AXIS BANK RAJPIPLA

Complaint Details
Sir
I am account holder of Axis bank Rajpipla. I am always paying my card dues on time. But yesterday I found deduction of Rs 2098 from my account on 07.10.2022. I was surprised. Then i searched last few month transaction and found one more deduction on 03.09.2022 of Rs 2098. I called bank representative Mr Pathan and after that Mr Kunal for same and they told that it may be card charges. I do not have card similar to card mentioned in statement and also I do not have any pending payment.
So I want immediate refund which they have made, also the clarification for the same.
If there is any additional card charges they must inform us in advance and after getting the approval they should deduct.
It is completely not fair.
I am continuously following for the my unknown deductions but till date they are not able to provide the explanation for the same. This deduction may again happen in future also. I need my refund from bank and explanation for

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