Complaint Details

Status	:	Closed
Complaint No	:	0147641/2022
Category	:	Consumer Goods
Date	:	16-10-2022
Subject Line	:	Badminton shoe ordered through https://nodenssports.com/ paid through online, product not received even after 14 days
Complainant	:	Muralikrishnan Lakshmanan
Address	:	BG1, SAFFRON HEIGHTS APARTMENT, 21 THIRUTHANI NAGAR, 3RD MAIN ROAD, PALLAVA GARDEN
Complainee	:	Nodenssports
Address	:	24, WARYANA INDUSTRIAL COPLEX, KAPURTHALA ROAD, JALANDHAR, PUNJAB 144021

Complaint Details
Company website: https://nodenssports.com/
Product page: https://nodenssports.com/product/nodens-mens-supreme-court-badminton-shoe/
Product image: Light & Dark Blue mixed – attached
Ordered product size – 6 & 10
Order cost – Rs.1,357/-
Order No – 14249
Address: 24, WARYANA INDUSTRIAL COPLEX, KAPURTHALA ROAD, JALANDHAR, PUNJAB 144021
Customer care number – 8360665618
Customer care mail ID – customercare@nodenssports.com
Order Date – 02nd Oct 2022
Order not received – till 16th Oct 2022
Mailed to above customer care mail ID – No response
Called to above customer care number – response below
1. Called on 03rd Oct 2022 – attended person told, after 07th Oct 2022 he will receive payment and able to confirm order delivery. Also stock not available, he will check and update me either stock availability and order delivery or refund after 07th Oct 2022.
2. Called between 10th and 11th Oct 2022 – attended person told, order processed, will be delivered soon.
3. Called between 12th and 13th Oct 2022 – call blocked.
4. Reached by whatsapp to same above-mentioned customer care number on 13th – received reply as “I’m in holiday, due to multiple call from my side, he blocked my number. I will share the order tracking details day after tomorrow”.
Today 16th Oct 2022, I didn’t receive any response.

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