Complaint Details

Status	:	Un-Resolved
Complaint No	:	0147785/2023
Category	:	Automobile
Date	:	08-02-2023
Subject Line	:	DELAY OF 3 MONTHS IN RECEIVING PARTS
Complainant	:	CHAITANYA P TAWDE
Address	:	B-102, ASHTABHUJA APARTMENT, OPP.NMMC WATER TANK, AIROLI
Complainee	:	ROYAL ENFIELD
Address	:

Complaint Details
DEAR SIR, I HAVE BIKE THUNDER BIRD 350 BSIV, I MET AN ACCIDENT IN NOVEMBER'22 WHEN I WAS RIDING BIKE AND CHASIS AND HANDLE GOT DAMAGED, SO ASKED FOR REPLACEMENT SINCE THEN, ROYAL ENFILD HAD MADE SEVERAL COMMITTMENTS BUT NO REPLY RECEIVED, SO I AM ASKING FOR REPLACEMENT OF BIKE, WHICH THEY ARE NOT REPLYING, PLEASE TAKE NECESSARY ACTION ON THEM AND I WILL NEED BIKE REPLACMENT WITH NEW BIKE .
WE ALL ARE FANTACISED BY ROYAL ENFIELD AND LOOKING AT THE SERVICE THEY ARE PROVIDING TO CLIENTS , WOULD NOT RECOMMEND ANYONE TO BUY NEW BIKE FROM ROYAL ENFILED BECAUSE THEY DO NOT HAVE ANY PARTS AVAILABLE IN THEIR STORES OR COMPANY.

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