Complaint Details

Status	:	In Process
Complaint No	:	0001680/2011
Category	:	Consumer Goods
Date	:	16-10-2011
Subject Line	:	Water purifier F3F62A790990
Complainant	:	Kunal Gajjar
Address	:	1st floor, door no 1, cross lane 2, Ritherdon Road, Vepery
Complainee	:	Eureka Forbes
Address	:

Complaint Details
I had purchased Eureka Water Purifier - Sensa for 19000Rs 5 months back. After 3 months the machine stopped working and I raised multiple service request and post level 3 escalation they sent engineer and replaced the parts and now after 15 days the machine has stopped working again. Service request ref no#F3F62A790990. I would appreciate if the faulty machine is taken back and I get my full refund back.

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