Complaint Details

Status	:	In Process
Complaint No	:	0001697/2011
Category	:	Consumer Goods
Date	:	25-10-2011
Subject Line	:	RO system under AMC not working for 2 months
Complainant	:	Amit Ashok
Address	:	A 203 Dheeraj Regency, siddharth nagar , borivali E , mumbai 66
Complainee	:	eureka forbes
Address	:

Complaint Details
Dear Sir/Madam ,
I have a water purifier from Eureka forbes which is under AMC . The water purifier is not working for last 2 months . when ever i call Eureka forbes they confirm that they are aware that the device is not working and will get it fixed in next 2 days . i raised the request from the web site of eureka forbes and have been escalating it as per their guidelines but still no one has come to solve the problem.
kindly find attached screen shots of the escalation process with details .

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