Complaint Details

Status	:	Un-Resolved
Complaint No	:	0157285/2026
Category	:	Consumer Goods
Date	:	15-07-2026
Subject Line	:	Defective TV
Complainant	:	Anand Joshi
Address	:	2C63 Kalpataru Hills, Manpada Thane
Complainee	:	TCL
Address	:

Complaint Details
I am writing to formally request a full refund for my recently purchased TCL C6K 65-inch TV, as the product has exhibited display issues since the very first day of installation, and despite providing TCL with multiple opportunities to resolve the issue, it continues to remain unresolved. More importantly, this issue has started affecting my family's viewing experience. I have a young child at home, and since the very first day of using this television, my child has repeatedly complained of headaches and visual discomfort after watching the TV. As a parent, I cannot ignore repeated complaints of discomfort associated with using this television. Regardless of the technical explanation, my family is no longer comfortable using this product, and we have practically stopped watching it.

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