Complaint Details

Status	:	Un-Resolved
Complaint No	:	0157286/2026
Category	:	Consumer Goods
Date	:	16-07-2026
Subject Line	:	AC Not functioning witjin 1 month of purchase and not replwced
Complainant	:	Sreejith V S
Address	:	Saroj Karinjalipallam, .
Complainee	:	PANASONIC INDIA
Address	:

Complaint Details
​I am writing this out of sheer frustration and anger regarding the inexcusable service of a Panasonic Air Conditioner I bought just two months ago. Having faced a persistent gas leakage, a technician confirmed the outdoor unit needs complete replacement. However, it has been 32 agonizing days since this request was submitted, with absolutely no action taken.

​I have repeatedly called your toll-free and regional service lines, only to be met with deafening silence and zero accountability. This level of negligence regarding a high-value appliance is completely unacceptable.

​I demand your immediate intervention to resolve this issue by replacing the unit or processing a full refund without further delay.

Attaching the invoice of my purchase and also I had raised complaint in Panasonic Palakkad service centre

​Sincerely,

SREEJITH V S

9497749908

Replies