Complaint Details

Status	:	Un-Resolved
Complaint No	:	0157438/2026
Category	:	Consumer Goods
Date	:	29-09-2026
Subject Line	:	IN Saraf Furniture: 45 days delay in order; no cancellation or refund
Complainant	:	Harsha Nallur
Address	:	Golf Course Road
Complainee	:	IN SARAF Furniture
Address	:	Saraf Furniture Kalyanpura Road, RIICO Industrial Area, Sardarshahr, Rajasthan, 331403

Complaint Details
My father placed an order for a bed on 29th July 2026 and the order was to be delivered by 16th - 18th August 2026.

The order is delayed by 45 days. Despite multiple attempts and repeated requests to cancel the order and refund the money, the representatives of the company are not helping.

There was no communication regarding the delay and there is no agreement from our end to accept such a delayed order.

My parents are senior citizens and have suffered a lot due to this.

They have paid Rs. 50,900 for the bed in advance and IN SARAF customer support has not been helpful.

I have spoken to their call centre 7 times and they are clueless and ask to email and the email support has continued to give empty promises.

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