Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0157462/2026
Category : Automobile
Date : 09-10-2026
Subject Line : Fraudlent sale of used tata safari and concealment of major engine defect by dealer
     
Complainant : Sanjeet kumar
Address : Sant nagar burari
     
Complainee : Future rides emperio
Address : G-54,p.p trade centre nsp pitampura

 

Complaint Details
I purchased a used Tata Safari from Future Rides Emporio, Delhi, for approximately ₹10,07,000. The vehicle was purchased recently, and within approximately one week of purchase, serious problems developed, including engine overheating, coolant leakage/head leakage, and oil mixing with the coolant. These problems have raised serious concerns about the vehicle's mechanical condition and road safety.

I am concerned that the vehicle's major defects may not have been disclosed to me at the time of sale. I contacted the dealer regarding these problems, but the issue has not been satisfactorily resolved.

I request an investigation into the matter and appropriate action against the dealer if any unfair trade practice or concealment of defects is established. I also request a suitable remedy, including cancellation of the sale, refund of the purchase amount, and assistance regarding the vehicle loan, subject to applicable law.

I am ready to provide the purchase documents, payment/loan records, photographs, videos, repair estimates, and other supporting evidence. Kindly take necessary action and help me obtain a fair resolution.

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