Complaint Details

Status : Un-Resolved Un-Resolved
Complaint No
: 0157471/2026
Category : Consumer Goods
Date : 15-10-2026
Subject Line : New Vaccum Cleaner Defect
     
Complainant : Karthik
Address : No-57, Murugappan Street, Suvalpettai
     
Complainee : Kent RO Systems
Address : Godown No 02, Ground Floor, No-13, Rajiv Gandhi Street, Vadakaral, Red Hills

 

Complaint Details
I purchased Vaccum Cleaner on 15.06.2026. But till now I am not able to use due to faulty battery. The supplier not replacing the battery and also not refunding the amount. The product is still brand new and I am not able to use. Also customer service no response. Continuous follow up for the past 3 months but no support. They have give old and faulty battery and supporting me.

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