Complaint Details

Status	:	In Process
Complaint No	:	0001726/2011
Category	:	Others
Date	:	09-11-2011
Subject Line	:	Service request not attended to in 30 days
Complainant	:	Sudesh Kumari Dang
Address	:	A-903, Marvilla, Survey No. 211, D. P. Road, Hadapsar
Complainee	:	Eureka Forbes
Address	:

Complaint Details
Hi,

I bought a Aquaguard water filter from Eureka Forbes and they were suppose to provide free service after 6 months without giving them a call. I called them thrice In October 2011, was no use. Never got any technician or call back from them.

I tried online srrvice request on 24th Oct
Request # : b5764a1ce3dc

Followed up with next level contacts on 1st Nov, 3rd Nov and 9th Nov respectively. Still facing issue with no technician call or service and not even any response.

I need to be compensated for this mental torture and expenses I incurred in making all these efforts.

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