Complaint Details

Status	:	In Process
Complaint No	:	0001757/2011
Category	:	Consumer Goods
Date	:	23-11-2011
Subject Line	:	RO Nano Filter not repaired after repeated complaints to Customer Care Service
Complainant	:	Ms Kakoli De
Address	:	74 CC / 4 Anupama Housing Complex, Phase 2, VIP road, Kolkata - 700052
Complainee	:	Eureka Forbes Ltd.
Address	:

Complaint Details
We should think before buying any of the Eureka Forbes Products . Had a bad experience with their RO Nano filter. From the date of purchase there has been a problem with the filter not working properly and also VERY BAD CUSTOMER service. My filter is not working for 3 weeks and I have made so many calls to the customer service in Kolkata and seniors Mr. Subhash and Mr. Subhro also but they did not even bother to send a technician to repair my filter. I am going to register a complaint with National Consumer Forum about Eureka Forbes not repairing my filter and not attending my job.
Service is very BAD.
Defective Products and Poor Service in Kolkata Customer Service
Contact me at kakoli_de@rediffmail.com

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