Complaint Details

Status : Resolved Resolved
Complaint No
 : 0001820/2011
Category : Credit Card
Date : 28-12-2011
Subject Line : CHEATED and False promise by HDF CARD
     
Complainant : Kaushik Ganguli
Address : CD 105 Ground Floor Salt Lake Kolkata 64 (office address)
     
Complainee : HDFC BANK
Address :

 

Complaint Details
I received a letter from HDFC bank to the effect that I can make a purchase and convert it into EMI during festive season. I am made a purchase and even after repeated request they will NOT convert it into EMI. I feel its breach of promise.

Replies

Date: 2012-01-02 13:08:16
Subject: CHEATED and False promise by HDF CARD
Reply: Dear Mr. Kaushik Ganguli,

Please send more details related to your complaint like-
* Credit card no.
* bank address
* When you called the customer care for booking / to get the dial-an-EMI offer.
* Attach a recent credit card statement.

Thank you,

Divya
 

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