Complaint Details

Status : Closed Closed
Complaint No
 : 0001923/2012
Category : Banking
Date : 06-03-2012
Subject Line : Agricultural Gold Loans
     
Complainant : murali
Address : House No:49/93-B, Padam Road, Elamakakra, KOCHI
     
Complainee : Public Sector Banks
Address :

 

Complaint Details
Kerala PSBs are giving fake agricultural gold loans to all and sudry having gold to pledge. Interest subvention declared by GOI for short term agri. loans are claimed by banks for all such loans and pass on the benefit to undeserving people. As per one recent statistics published by one news paper more than 20000 crores of gold loan are given in Kerala and a major chunk is fake agri. loans. It can be seen that a major part of it is given in urban areas to people with no connection to agriculture activity. As tax payers money is wasted in this way by public sector banks by passing on the interest subvention and subsity meant for formers to others, I reqeust the authorites to investigte this national plunder and book the gulity. Any further details are required, kindly contact

Replies

Date: 2012-03-15 15:30:42
Subject: Your complaint regarding Agricultural Gold Loans
Reply: 61/4665/11


Dear Mr. Murali,


For all customer grievances relating to Banks, RBI has a separate dept headed by a Chief Genaral Manager and we suggest you may write to them at the following address.


Shri Rajesh Verma
Chief General Manager
Customer Service Department
Reserve Bank of India
1st Floor, Amar Building
Sir P.M. Road, Fort
Mumbai-400 001.
Tel: 22630483
Fax: 22631744

In case of delay in response, you may also write to:

The CEO
The Banking Codes and standards Board of India,
Reserve Bank of India Building,
C-7, 4 th Floor,
Bandra Kurla Complex,
Mumbai - 400 051.
Ph. No. 022 - 26573715, 26573724.
Fax No. 022 - 26573719

We trust the matter will be given due attention at RBI level.

Thank you,

S. S. Suresh
Executive officer
 

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