Complaint Details

Status	:	Resolved
Complaint No	:	0002014/2012
Category	:	Consumer Goods
Date	:	03-05-2012
Subject Line	:	Water Purifier Servicing is Bad
Complainant	:	Sriram Thiyagarajan
Address	:	PLOT 26 FLATC, ARUNACHALA PARK, MULLAI STREET, FATHIMA NAGAR
Complainee	:	Eureka Forbes
Address	:	No.92, East cost chamber,, 4th floor,G.N.Chetty road,

Complaint Details
I have made complaints more than 10 times to replace the water catridge and i am willing to pay for this, but eureka forbes has not sent the service representative still. They have a very bad service and do not attend to phone calls as well. The Customer Service Representative who answers the phone does not know how to handle the call and the field agent does not respect the customer and often dont turn in for service. Kindly take action so that they provide the service effectively.

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